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2018 Conference chairs

Val Hempsey, Practice Manager, The Bridges Medical Practice and NHS Newcastle Gateshead CCG

Val Hempsey is a Practice Manager of 30 years’ experience, NHS for 39 years and Sole Contractor of her practice since 2006.  She has always worked at the same practice Bridges Medical Practice in Gateshead but has seen the practice grow from a single handed practice in a terraced house to a state of the art health centre with 6 salaried GP’s. 

She has had and continues to have many extended and varied external positions, including lead PM for the Gateshead footprint at the local CCG, council member of the National Association of Primary Care, leads from a Management perspective on Learning Disabilities and Armed Forces/Veterans in Gateshead.

She has several PM degrees and after winning PM of the Year in 2006, Accredited Manager in 2012 and recently received a Lifetime Achievement Award for her contribution to practice management in 2017 from NAPC.

Val is a passionate advocate for the power of good practice management.


Sheinaz Stansfield, Practice Manager, Oxford Terrace and Rawling Road Medical Group, Self-Care Lead, Newcastle Gateshead CCG and Executive Member, NAPC

Sheinaz Stansfield is a Managing Partner, leading a multi award winning practice. She trained as a nurse and health visitor, and has held senior management roles in commissioning and provision of health services.

She became a Practice Manger in 2008 and as PBC OD lead; she supported the set-up of NHS Gateshead CCG and then elected as the Practice representative on the NHS Newcastle Gateshead CCG Governing Body. She is the Practice Manager Representative on the RCGP Northern Faculty Board.

At a national level, she is a Development Advisor with NHSE sustainable Improvement Team and member of the National Social Prescribing Network, NAPC Executive, which facilitates her passion for workforce redesign, patient involvement, social prescribing and quality in General Practice.


2018 Conference speakers

Dr Raj Patel, Deputy Regional Medical Director of Primary Care, NHS England

Dr Raj Patel is national Deputy Medical Director of Primary Care for NHS England.  He is also the Deputy Regional Medical Director for the North of England.  He was formerly Medical Director of NHS England Lancashire and Greater Manchester as well as Director of Commissioning for Lancashire.  

Raj has been a GP partner for 25 years in Hyde, Greater Manchester and has held senior clinical leadership positions in the NHS, locally, regionally and nationally since 1997.  He is a Manchester medical graduate born in colonial Nairobi and raised in Leicester.  

​Raj is a passionate advocate for jointly involving clinicians and patients in healthcare decisions.  


Dr Sarah Jarvis, MBE, General Practitioner (GP), GP trainer and Fellow, Royal College of General Practitioners (RCGP) and Clinical Director, Patient Platform Limited

Sarah trained at Cambridge (1980-1983) and Oxford (1983-1986) universities and became a partner in an inner city general practice in 1990. She is an active medical writer and broadcaster, and is the resident doctor for BBC Radio 2 and the One Show on BBC One. She also appears regularly UK television and radio programmes including Good Morning Britain, ITN Lunchtime News, LBC and Radio 5 live.

In 2017 she became clinical director of the Patient Platform Limited. This includes the website, which provides patient health education to over 250 million people a year worldwide. She oversees all the clinical content of this site, and has appeared in over 350 short patient education videos for the site, with more to come. In collaboration with other authors from the site, she has developed an online triage tool for use in the NHS, and oversees all clinical aspects of the patient online service Patient Access.

Sarah was appointed an MBE in the New Year’s Honours list in December 2017 for services to general practice and public understanding of health.


Alison Holbourn, Deputy Chief Inspector of Primary Care, Care Quality Commission

Alison is Deputy Chief Inspector for PMS and Integrated Care at CQC, covering the North Region operations, and national roles in system reviews and new care models.

She has worked in health care for 30 years predominantly in primary and community care having worked in management, academic, research and consultancy roles as well as in NHS management.

Previous experience includes eight years as a founder director of GP-led social enterprise, Salford Health Matters, CEO of a start-up GP provider in Cheshire, Head of Primary Care and Associate Director (Health Authority), and GP Fundholding manager.

She has held related academic roles researching and teaching in Health Systems having worked as a senior lecturer at the University of Chester, University of Manchester, Liverpool John Moores University and Cass Business School.

Alison has an interest in complex systems and has organised and contributes to various conferences on complex adaptive systems. As a health systems consultant, she has previously worked to support a lot of new provider organisations in health care in particular social enterprises in primary and community care, mental health and public health.



Steph Edusei, Chief Executive, Healthwatch Newcastle 

Steph Edusei is a successful and experienced leader and coach with a background in the NHS. She currently leads Healthwatch Newcastle and Healthwatch Gateshead, working at a system level, as well as running her own leadership and executive coaching and improvement consultancy.

Having worked in acute hospitals, the ambulance service and in commissioning across the North East, Steph brings a unique wealth and diversity of experience.






Joseph Chandy, Director of Primary Care and Engagement, DDES and North Durham CCG

Joseph joined the NHS in 1996 as a Practice Manager in Easington.  He led on GP Fundholding within his practice and developed his local GP Out of hours co-operative from 1998-2004.  He was elected Chair of Easington Practice Based Commissioning Group from 2005-2012.  

In 2011 he was appointed Director of Practice Based Commissioning for Durham Primary Care Trust (PCT).  In 2012 Joseph founded South Durham Federation.

 In 2013 he was appointed as Director of Performance for DDES CCG before being appointed as Director of Primary Care in 2014.  Joseph took up the role of Director of Primary Care for North Durham CCG in April 2016 also and is now working across both CCGs in this shared role.  

Joseph was non-clinical partner in four GP practices until recently and now remains the Management Partner in two local East Durham GP practices.  Joseph is also a GP surgery property developer.



Sarah Longland, Business manager, Sutton Coldfield Group Practice and Our Health Partnership’s board, NHS Southern Derbyshire

Sarah is a highly experienced commercial and NHS senior manager with over twenty five years’ experience in HR and general management positions. Currently the Business Manager at Sutton Coldfield Group Practice, comprising six sites and 52,000 patients, Sarah has also previously worked as a Practice Manager, as Head of HR within Badger GP out of hours’ services in Birmingham and as General Manager of a super partnership in Birmingham.

Sarah is also a board member of Our Health Partnership which is the UK’s largest super partnership. Sarah has facilitated mergers in general practice at both a strategic and operational level, and has presented to the BMA General Practitioners Committee on this subject.

Sarah has also previously undertaken training as a practice manager special adviser for CQC inspections and has been a facilitator on the Derbyshire GP Task Force to provide peer support to practices in the County.



Dr Alistair Blair, GP and Clinical Chair, Northumberland Vanguard

Alistair was also on the national board for NHS Clinical Commissioners and has a longstanding interest in enabling clinical integration to deliver for patients and professionals.  

He has worked twice for Medecins Sans Frontieres (MSF) in war zones in Sri Lanka and the Kenya Somali border area.Dr Alistair Blair was appointed to the role of GP Medical Director for Northumbria Healthcare NHS Foundation Trust in Feb 2018 and also continues to work clinically as a GP in Northumberland. 

Alistair grew up in Northumberland and qualified as a GP in 1999.  He is a GP partner with Wellway Medical Group in Northumberland and led the county’s CCG from a clinical perspective since November 2010.




Jane Hartley, Chief Executive and North East Regional Social Prescribing Facilitator, VONNE

Jane has many years of experience working in the NE voluntary sector primarily with a focus on health & wellbeing. Jane has been CEO of VONNE, the regional infrastructure body supporting the voluntary sector leading since April 2015.

She has broad experience of working within the voluntary and public sector including running a local infrastructure organisation and leading a significant service provider charity, Pioneering Care Partnership (PCP), operating across Co. Durham and Tees Valley and managing a health and care partnership  across health and social care within the NHS and local authorities. She has also worked as a consultant supporting VCSE organisations across the North East and has built a strong credible reputation along the way.

Jane is also a Director of Ways to Wellness, the Social Impact Bond funded Social Prescribing Programme targeting people with long term health conditions in Newcastle West and is currently the north east lead for social prescribing working with NHSE and the Social Prescribing Network. She is a Trustee of the Greggs Foundation and Family Help, a domestic abuse charity in her home town of Darlington, Co. Durham.  Jane is qualified to Post Graduate level in Service Improvement & Innovation and is qualified as a coach and mentor.


Penny Butcher, Social Prescribing development worker, NHS England

Penny Butcher works for NHS England’s Social Prescribing Development Team.  She has previously worked within the voluntary and charity sector developing and implementing bespoke and person-centred befriending services.

She has also worked directly with service users providing 1:1 wellbeing support.

Prior to this she has been working within the public and private sector supporting development projects and business continuity.


Karen Storey, Primary Care Nursing Lead, Nursing Directorate, NHS England

Karen is the primary care nursing lead in NHSE nursing directorate, leading on the general practice nursing ten point plan. Prior to this she was primary care lead nurse workforce at Health Education England West Midlands leading on Training Hubs (Community Education Provider Networks).

She has held previous positions as Primary Care Nurse Facilitator in a CCG / PCT, Primary Care Access Nurse & Clinical Lead Nurse for an NHS Walk – In Centre.

She has a background as a general practice nurse and advanced nurse practitioner she also qualified as an independent nurse prescriber.

Karen has an MSc in Health Studies. Karen has held various national roles to develop the HEE GPN career framework, nurse lead on the HEE primary care workforce commission ‘The future of primary care creating teams for tomorrow’, HEE national general practice nursing workforce plan ‘Recognise, Reform, Rethink’. Karen’s role as associate lecturer in the Faculty of Applied Health Care Research University of Birmingham has included visits to primary care in Denmark, Netherlands and China.

She has a particular interest in growing nursing leadership in primary care, and has developed a shared leadership programme for primary care known as a ‘Triumvirate leadership’. Karen is currently involved in writing a book entitled collaboration in primary care.



Kiran Mistry, Data Sharing and Privacy Specialist, NHS England

Kiran joined the NHS in January 2017 from his previous role in the Ministry of  Justice as a legal advisor.

Kiran leads the IG workstreams for NHS England’s Technology, Digital Child Health, Test Beds and Integrated Care Systems programmes. He is also NHS England’s directions lead.








Tracy Hole, Former GP Practice Manager and Founder, Ash Lane Consulting

Tracy Hole is a former GP Practice Manager and now runs Ash Lane Consulting who are dedicated to helping practices improve their business performance through cost savings, efficiency improvements and increased revenue.

Tracy is the recognised expert in how to manage Personally Administered Items, an area that is often a source of mystery to Practice Managers.

Tracy works with both large and small practices to deliver immediate and lasting improvements in income, and is invited to talk on this topic by LMCs across the country. 





Henry Matveieff, Associate, Capsticks LLP

Henry Matveieff is an Associate in the Real Estate Department and is head of the Real Estate team in Birmingham. He joined Capsticks upon qualification as a lawyer in 2008, after training with a leading City law firm.

Henry delivers a broad range of commercial property work for healthcare clients including NHS Trusts, GP practices, social enterprises and national health and social care charities.

Henry’s work includes:

  • the acquisition and disposal of development properties including complex conditional contracts and dealing with S106 planning agreements
  • third party developments
  • managing large scale due diligence on business sales
  • the negotiations of commercial leases
  • general landlord and tenant law including licences to alter, licences to underlet, rent reviews and wayleave agreements

Henry’s work for GPs includes third party development schemes for new practice premises, practice mergers, surgery relocations, regularising leases of surgery premises including leases between property and non-property owning partners, leases of NHS LIFT properties and declarations of trust between GP partners.  Henry also regularly advises in relation to the Premises Costs Directions.


Daniel Kirk, Associate, Capsticks LLP

Daniel Kirk is an Associate in the litigation team.  He specialises in real estate disputes, primary care, health and safety and related litigation. He has particular expertise with healthcare clients.

Daniel advises on:

  • the full range of landlord and tenant issues and property litigation including: 1954 Act procedures, obtaining possession, undocumented occupation, rent and service charge disputes, as well as issues relating to development
  • GP partnership disputes, with current and former partners and Premises Costs Directions
  • health and safety obligations and serious incident investigations, and defending enforcement proceedings

Daniel has extensive experience of resolving complex property and NHS primary care contract disputes. He has also acted in relation to criminal investigations and prosecutions brought for health and safety failings, including fatalities, and advised in response to enforcement action by the Care Quality Commission and the Health and Safety Executive.

Daniel’s work has involved concluding cases by mediation, adjudication including at the Family Health Services Appeal Unit (in the NHS Dispute Resolution procedure) and at the High Court (Queen’s Bench, Chancery Divisions and Technology and Construction Court), and the Court of Appeal.


Ruth Griffiths, Senior Associate, Hill Dickinson

Ruth has over six years’ experience of working with NHS commissioners and providers. In particular, she has considerable expertise advising on new care models in the NHS and has advised extensively on innovative contracting structures and corporate joint ventures for both commissioners and providers (primary, secondary and third sector)


free event for all Practice Managers, GPs, administrative staff, commissioners and all others involved in primary care business management