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Birmingham Programme


08.40 – 09.20 Registration and networking
09.20 – 09.30 Chair’s opening remarks
09.30 – 10.10

General Practice Forward View: Progress so far and future vision

  • What has been achieved so far?
  • Updates on GP indemnity, practice resilience and Time for Care.
  • Delivering Sustainability and Transformation Partnerships and the path to Accountable Care Organisations.

Dr Robert Varnam, Head of General Practice Development, NHS England


Stream 1

Stream 2

Stream 3
10.15 – 10.55 Practical HR, through the eyes of the practice

  • Performance management – managing the good, bad or indifferent employees and ensuring you get it right!
  • Change management – whether it’s change you choose, change due to funding cuts or surgery hours – how do you handle staff correctly?
  • Busting the HR myths – you’ve read it, you’ve heard of it… but how true is it?

Ali Moran, Employment Law Specialist

Supported by Avensure

How to get the most out of patient participation groups: More than just a box tick exercise

  • Recognising the value of an active PPG in helping to meet targets and objectives.
  • Improving bilateral communication.
  • Using PPGs to build stronger links with your community.

Kate Chouhan, Chair, Healthwatch Leicester


Session to be confirmed (partnership disputes)

Supported by Capsticks

10.55 – 11.30 Coffee, exhibition and networking
11.30 – 12.10

When recruitment gets tough, the tough get recruiting

  • Making your practice more attractive to trainees and recruits.
  • Upskilling and maximising contribution from current staff.
  • Creating a training culture.

Gareth Williams, Practice Manager, Park Avenue Medical Centre

New IR35 rules:  What GP practices need to know

  • Explaining the changes to IR35 legislation
  • Criteria for assessment – self-employed or employed?
  • Implications for your practice. 

Hugo Barton, Consultant Solicitor, Direction Law

New Models of Care: Vision and progress 

  • Explaining the different models – federations, super partnerships, hubs and MCPs.
  • How the General Practice Forward View encourages working at scale.
  • How could this improve patient care?

Dr Pooja Arora, Portfolio GP, BMA General Practitioners Committee, Birmingham LMC Freelance Rep


12.15 – 12.55

Session to be confirmed (HR)

Supported by Blue Stream Academy


Session to be confirmed (digital technology)

Supported by Web GP

Where do I go for funding?

  • Current funding streams and their criteria.
  • Outlining future funding pots and timelines.
  • Technical requirements for continuing services.
13.00 – 14.00 Lunch and exhibition
14.00 – 14.40

KEYNOTE ADDRESS: Experience from the front line

Join us for a keynote seminar which will look at how to motivate teams, tips for effective leadership and performance coaching.

“Brilliant! What a surprise to have someone like Mandy at the event. Some key leadership messages in there – delivered in a different way” –  Delegate, Management in Practice Newcastle 2017

Mandy Hickson, Motivational speaker and former Royal Air Force fast jet pilot


14.45 – 15.25

NHS pensions changes workshop: Are you sleepwalking into oblivion?

  • NHS pension changes.
  • Tax demands.
  • NHS pension scheme – is it worth it?

Kevin Walker, Independent Financial Adviser (NHS Pension Expert), Director, BW Medical Accountants

Supported by BW Medical Accountants

What can primary care learn from other industries?

  • Adhering to a standard practice.
  • Effective performance tracking.
  • Increasing efficiency.

Are you prepared for the incoming EU General Data Protection Regulation?

  • What does this mean for you, and what about Brexit?
  • Who and what the GDPR applies to.
  • Demonstrating good data protection.

Paul Couldrey, Lead Consultant, PCIG Consultancy


15.25 – 15.50

Coffee, exhibition and networking

15.50 – 16.30

When time management isn’t enough: Using mindfulness as a tool to manage stress

  • Effects of prolonged exposure to stress and benefits of mindfulness.
  • Coping techniques.
  • Incorporating mindfulness into your day-to-day role.

Senior representative, Breathworks CIC

To receive more information by email, please send us your details to

free event for all Practice Managers, GPs, administrative staff, commissioners and all others involved in primary care business management